how to Contact us

Report complaints about your recycling station

We need your feedback to help us get better. Look for your closest recycling station on our map. The map also shows the last time we emptied and cleaned the station, and the next scheduled cleaning date. You can easily report a need for emptying and cleaning, or any other complaints, via the link in the same image that shows the scheduled emptying and cleaning dates. You can also use our complaints form.

You can contact us using e-mail, our website or social media

Follow us on Facebook and Twitter: @ftiab.se

Questions, suggestions and complaints

Send your questions or views to our e-mail address kontakt@ftiab.se

For companies

Companies with producer responsibility can send questions to our e-mail address kund@ftiab.se or call us on 020-088 03 10.

Some common questions and answers

How do I sort...?

When is my station emptied?

You can also call us

Operational info

020-088 03 11

Monday - friday, 08:00-20:00

Saturday and sunday, 10:00-16:00

Helpdesk

020-088 03 10

Monday - thursday, 08:00-17:00

Friday, 08:00-16:00

Closed for lunch, 11:30-12:30

Switchboard

08-566 144 00

Monday - thursday, 08:00-17:00

Friday, 08:00-16:00

Closed for lunch, 11:30-12:30

Visit or send a letter to our head office in Solna

Postal address: Förpacknings- och Tidningsinsamlingen

Box 1176, 171 23 Solna, Sweden

Street address: Svetsarvägen 10, 3rd floor

Har inga servicemeddelanden...